The snapshot
MuleSoft delivers systems 60% faster using pluggable reusable building blocks
API & integration code reuse rate of 71% leads to higher return on IT assets, faster delivery speed, and reduced maintenance & change effort
Reduced Maintenance & Change Effort 90% reduction in API & integration maintenance (run/change) costs
The challenge
- COVID-19 Government Mandates restricting customers and employees physical presence at stores
- Limited budget & time frame for implementation of the solution
The Solution
- Use API-led connectivity to achieve greater system efficiency
- Use MuleSoft Accelerators & Cloud Information Model to expedite design & delivery
- Create an efficient Order Management process that is easily extendable to a full-fledged e-commerce solution
Benefits
Short-Term: Increase the efficiency of store agents by enriching orders with more data to speed up the picking process
Short-Term: Enable revenue-based survival during COVID-19 lockdown
Long-Term: Penetrate a new zero-contact customer segment via e-Commerce
Long-Term: Enable new revenue streams, e.g. via Revenue-Share schemes with partner sellers
Long-Term: Reduce location-based OPEX, such as store rent/lease
Devoteam’s Integration consulting services
Building on 20+ years of extensive Integration experience at both multinationals and SMEs, we support our customers with Integration technology services. Our experts cover the full spectrum of skills, experiences, and proven approaches needed for the Integration of processes regarding customers, services, products, and operating models. In short, we enable seamless ecosystem connectivity for your entire value chain. We enable organizations to easily connect with their prospects, customers, suppliers & partners by:
- Setting up (hybrid) Integration platforms, from architecture to configuration
- Taking care of your Integration environment through a managed services model with different support levels
- APIs & API Management
- Electronic Data Interchange (EDI)
