Skip to content

Salesforce 360 – Accelerate Sales and Marketing.

Lay the foundations and start a massive shift of your operations and practices in the Cloud.

Salesforce Navigator Specialist II Sales Cloud
Salesforce Navigator Specialist I Sales Cloud Badge
Salesforce Navigator Specialist II Experience Cloud Badge
Salesforce Navigator Specialist I Platform Badge
Salesforce Navigator Specialist I Pardot Badge
Salesforce Navigator Specialist I Account Based Marketing Badge
Salesforce Navigator Specialist I Fundraising Badge
Salesforce Navigator Specialist I Core Messaging Journeys Badge
Salesforce Navigator Specialist I Integration Services Badge
Salesforce Navigator Specialist I Architecture and UX Design Badge
Salesforce Navigator Specialist I Implementation and Support Badge
Salesforce Sales and Marketing.
Salesforce Sales and Marketing.
Salesforce logo

Your challenge. Sharpen your customer knowledge.

Deepen your customer knowledge, spend less time on admin and kickstart easy supervision with smart workflows. Supervise your team easily, maximizing productivity in a truly holistic way. 

Our 300+ certified Salesforce consultants fused with 25+ years’ integration experience get you where you need to be, faster. 

Talk to us

What we do. Harness technology to sharpen your customer knowledge and sales and marketing targeting.

Make sales and marketing one team

Leverage data insights to target the exact needs of your clients. By enhancing your customer experience you will see your sales start to ramp up.

Offer total visibility on all actions

Get a global view of your pipeline and track the effectiveness of every marketing and sales action. Finetune ongoing campaigns and turn opportunities into successful business deals.

Deliver outstanding customer care

Automate your customer service to be proactive and personalized. Empower your teams with visibility and insights for smarter and accurate service, across every channel.

Retain your customers

Seamlessly support your customer through their journey, no matter the channel. Craft tailored experiences that are as engaging as they are relevant.

Anticipate needs and map interactions

Step up your customer knowledge by mapping each interaction with your business. So you can anticipate future behavior, desires and habits.

For help setting up a secure Salesforce platform, start a discussion with Devoteam.

Salesforce 360 is an integrated CRM platform provided by Salesforce that gives your company access to your customer data from anywhere, using the cloud. Salesforce 360 combines all the databases from every department in your company: sales, marketing, communications, Web analytics, retail, service, and IT departments into an easy-to-understand, shared Saas interface on an integrated customer relationship management platform.

One of the main reasons for using a Saleforce 360 is to empower the sales and marketing teams of your company. These teams can design stronger strategic sales and marketing campaigns using data that already exists.

One of the biggest benefits of a Salesforce is surely that it provides a more personalized and customized shopping experience. Companies and organizations can use powerful and consolidated data to empower customers with a more personalized experience throughout their buying journey.

CDPs and DMPs collect the same kind of data and information, but their goals are different. DMPs focus on third-party data (cookies and customer segment identifiers) and keep it for a short period of time. CDPs focus on first-party structured, semi-structured and unstructured PII data.

CRM organizes and tracks interactions between clients and your company, while CDP collects data about the behavior of customers with your company’s product or service.

A Customer Relationship Management (CRM) system can help you to identify and keep adding new sales leads quickly and easily, and categorize them with accuracy. By concentrating on the right leads, Sales can properly prioritize which opportunities will close the deal, and Marketing can pin-point which leads require greater nurturing and prepare them to be high-quality leads.

We are a proud partner of Salesforce, start a discussion with Devoteam and let’s start your digital transformation together.

Talk to us. It all starts with a conversation.
Get in touch today to see how we can help you on your digital transformation journey. 

Customer stories Every day, we help businesses just like you.

MuleSoft AnyPoint as a foundation for sales growth at RTL Nederland

Enabling RTL to smoothly integrate new systems in order to…

Renewal of a MuleSoft landscape for a government organization

The challenge A project that was only approached as ‘maintenance’….

Data-driven business growth through ECM System and data science implementation

The challenge Risk Intelligence is a world leader in risk…

Multi-Phased approach to enable e-Commerce for Retailer during COVID-19 restrictions using MuleSoft

The challenge COVID-19 Government Mandates restricting customers and employees physical…

Fully digital, omnichannel experiences for a beverage retailer

The challenge A Client’s challenge was to achieve a fully…

MuleSoft AnyPoint as a foundation for sales growth at a media organization

The challenge Our client wanted to improve its advertising sales…

MuleSoft platform enablement workshops for international manufacturer

The organization was looking for a modern Integration Platform and selected MuleSoft as their integration solution. Devoteam was selected as their MuleSoft partner for this project.

DRIBE: Using data to drive better business decisions

The challenge This car leasing company had the challenge of…

Insights & Events. The digital world is always spinning on its axis. Keep up to date with all things digital.

September 26, 2023

Unleashing the Power of MuleSoft: A CIO’s Guide to Integrated Connectivity

Introduction Amid an ever-changing digital landscape, enterprises face many new…

Read more
Whitepaper

The Importance of Prioritizing API Security

#API#Integration#MULESOFT#MuleSoft Anypoint
Read more
News

September 15, 2023

What’s the European Sustainable Development Week?

The European Sustainable Development Week (ESDW) is just around the…

##ESDW##Sustainability##UNSDGs
Read more
News

September 7, 2023

DreamFest 2023: Innovate, Collaborate, and Inspire

Your Gateway to Innovation and Success in London, Madrid, and…

##mulesoft##salesforce##tableau
Read more
Events

DreamFest Madrid

Innovate, Collaborate, and Inspire This October Devoteam S Platform brings you…

#mulesoft#Salesforce#tableau
Sign up
Events

DreamFest London

Innovate, Collaborate, and Inspire: Devoteam DreamFest is BackIf you’re looking…

Sign up
Events

Golf & Innovation

On the 12th of October, we will have a golf…

#API#Integration#MuleSoft Anypoint
Sign up

August 28, 2023

Efficiency Unleashed: Harnessing CI/CD for MuleSoft Integration with GitLab

Introduction In the fast-evolving landscape of software development, delivering high-quality…

Read more
News

August 22, 2023

Getting Ahead with AI: Uncovering New Features and Upcoming Releases on Salesforce

The Salesforce platform is constantly evolving. Every year we have…

#Salesforce
Read more

August 17, 2023

Integrating MuleSoft with OpenAI: Creating an Intelligent Document Analyser

Introduction Since ChatGPT was set loose on the world at…

#MULESOFT#OpenAI
Read more
Events

Supercharge your Net Zero goals with MuleSoft

Urgent action is needed to address the global climate imperative….

Sign up

July 10, 2023

MuleSoft’s Centre for Enablement: Should Enterprises have one?

Introduction Once an Organisation has started on its MuleSoft journey,…

Read more

A learning company. We believe in big investments in our talents.
If you have a passion for Salesforce and a drive to create better change with tailor-made solutions, get in touch.